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COURSE OVERVIEW
“Unlock the Secret to your Unprecedented Call Centre Sales Success and Ignite Your Sales Potential!”
Build your competitive edge in outbound call centre sales with our groundbreaking Call Centre Sales Course: Sales Skills and Mindset which offers more than just specialised call centre sales skills course— this sales course reveals the key to unlocking your true sales performance in a business environment that is more competitive, complex and uncertain than ever before.
We take you through a comprehensive process of call centre sales skills development where you will get access to cutting-edge sales methodologies, strategies and sales techniques that will enable you to build consistent, measurable and predictable revenue in sales.
Using a combination of Psychology and Neuroscience, we will also guide you through a powerful transformative process that will provide you with the knowledge, skills and tools to build the kind of mindset -disciplines, attitudes and habits -which drive the right behaviours and high performance outcomes in sales. This is an absolute MUST DO course for anyone in call centre sales.
To learn more please scroll down to our course content
Why This Course is Your Game-Changer:
Get Exclusive Access to Powerful Call Centre Sales Training that will enable you to create consistent, measurable and predictable revenue with absolute scientific certainty: Gain access to sales methodologies, techniques and processes that will set you apart from the competition and distinguish you in the market place as an industry authority and sales leader.
Ignite Massive Action on the Tasks that Matter the Most by Building Mental & Emotional Resilience: Using a combination of psychology and Neuroscience, we teach you how to build the mental and emotional fortitude needed to overcome the resistance to discomfort such as fear and uncertainty and develop perseverance, determination and grit which is paramount to driving high performance behaviours.
Who should Attend this Course?
Everyone in Call Centre (outbound) Sales. This course is specifically designed to target any experience level.
If you are in Call Centre Sales, ie selling a product or service to other companies or individuals and want to start dominating your industry and take your call centre sales performance and consistency to the next level, then you need to attend this course.
Course Content
Day 1: Building a High Performance Mindset
on Day 1 our Call Centre Sales Course: Sales Skills and Mindset takes you on a transformative journey to develop a mindset that drives extraordinary results.
You will delve into the core principles of high-performance psychology, learning how to cultivate beliefs that drive positive behaviours which produce incredible results in sales.
You’ll uncover how the brain uses excuses to avoid the discomfort associated with the highest value tasks in sales, such as cold calling or pitching to a prospect on the phone, and which often triggers fear, and uncertainty ultimately leading to procrastination and inaction.
You will also develop powerful techniques and strategies to overcome the brains natural tendency to avoid discomfort and change.
You will learn to build an internal narrative that creates a positive emotional bank account that helps salespeople to overcome any negative emotions such as fear of failure, rejection, and embarrassment, and build confidence and self-belief that enables them to tackle any sales challenge.
This Call Centre Sales Course: Sales Skills and Mindset will enhance your mental and emotional intelligence, grit and determination to succeed.
You’ll be given the tools to build emotional intelligence, motivation, and business acumen, enabling you to operate with heightened passion, optimism, and purpose. You’ll develop a big-thinking mindset, applying strategic thinking to achieve your goals, and drive massive action with unwavering enthusiasm and energy.
Day 2: CALL CENTRE (OUTBOUND) Sales Skills
Our cutting-edge Call Centre Sales Course: Sales Skills and Mindset will help you build sales skills that enable you to build predictable, measurable and sustainable revenue in call centre sales.
Our call centre sales skills mastery day teaches outbound call centre sales agents how to execute on the critical call centre (outbound) sales skills with confidence knowing that they can consistently get commitments, increase average deal size and consistently close deals with scientific certainty.
You will be guided step-by-step on how to easily open up conversations, build rapport quickly, build interest, identify needs, explore client aspirations, seek out opportunities, ask powerful strategic questions, articulate value, cross-sell, upsell, pitch with confidence, handle objections, and close confidence.
You’ll be taught to qualify prospects quickly based on their intention to buy right now and how to build credibility and trust in a powerful way.
You’ll become a master at influencing a prospects perceptions, managing their emotional states and determine their buying behaviour for them, enabling you to generate sales consistently.
By the end of the course, you’ll be equipped to position yourself as a call centre sales expert and sales leader that can drive outstanding performance and achieve exceptional results
30-Day High Performance Mindset Mentoring Program
This course also includes (at no cost to the client) our 30-Day High Performance Mindset Mentoring Program which is self-managed and administered by the client.
The first objective of the mentoring program is to provide a support structure for salespeople over a period of 30 days whilst they are continuing to build the high performance disciplines, attitudes and habits.
The second objective is to hold salespeople accountable to achieving specific outcomes which we build into their mentoring program during the training.
The mentoring program includes the required activity levels for each action in their sales cycle, with the required conversions ratios and we link this to 200% sales target.
REFERENCES & RECENT CLIENTS
The result of this training has been nothing short of miraculous.
Dylan has been fundamental in helping to make our revenue goals achievable and he has left a lasting positive impression on my staff and me.
We will certainly be using his services in the future and would be happy to offer our highest recommendation.
Brent Haumann
Managing Director
Striata
Dylan’s expertise, top-quality content, and expertly delivered presentations have had a significant positive impact on our organization.
Engaging with him has been an invaluable investment, and we look forward to continuing our partnership with Salesmindset in the future.
Jacques Greeff
Chief Excellence Officer
Unitrans
Dylan delivers his training with extreme passion and his knowledge and attention to detail of the entire sales value chain is unrivalled.
He has helped us create more sales-minded individuals than we could ever have hoped for and are extremely excited about realising the value of his training in the years to come
Fazlin Swanepoel
MD
ASI FInancial Services
Are you ready to take your sales to the next level?
OUR CLIENTS ARE THRIVING
WHAT YOU GET?
The 2-Day Call Centre Sales Course: Sales Skills and Mindset is packed with incredible value that will transform your sales performance and your perception of what you ever thought was possible in sales.
This sales course will be the greatest step you take towards achieving your financial goals as a Call Centre Salesperson, Call Centre Manager, or Company running a call centre.
Included Resources
- 2- Days of World Class Sales Skills and Mindset Training
- 30-Day High Performance Mindset Mentoring Program
- Hard Copy of the Training Booklet
- Pre-Training Scoping Session
- Certificate of Completion
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Frequently Asked Questions
No we are not. Although we are based in South Africa, we position ourselves as an international brand that provides world class sales training and skills development in both B2B and B2C and Call Centre sales. We try to position our focus on providing high quality sales training to help our clients get the results they need rather than being associated with regulatory bodies specific to South Africa.
Please note there is no minimum limit needed for us to facilitate this course with you, however we do charge a set fee for the 2- days of training. We normally recommend you have at least 10-15 trainees to ensure it makes economic sense for you. If you are unsure, please drop us an email and we will provide a quote for you.
Salesmindset works with clients around the world including all main center’s and remote towns in South Africa We also do work all over Africa, having worked in over 12 countries in Africa and Europe, Australia, New Zealand and America.
That depends on how many salespeople you have and where you are located. We will tailor a price for you based on the number of trainees. Please complete the course inquiry form below and we will come back to you as soon as possible.
Yes, absolutely. Once the training has been approved by the client, we will conduct a scoping session with the client and assess their specific challenges, issues and problems that they would like addressed during the training. We will then tailor the training as much as possible to meet the clients specific requirements within the context of the course.
Yes we can certainly provide you with a certificate of completion should you request one. Please note we will only provide a digital copy of the certificate, but it will be set up for you to print and frame in colour)
Absolutely! You will get a hard copy (only) of the slide booklets for the two days training and you will get a hard copy of the 30-day high performance mindset mentoring program.
Find out more about this course?
Please fill in the contact form and we will get right back to you.