1-DAY B2C SALES SKills COURSE
Develop the practical B2C sales skills required to engage customers with excellence, increase conversion rates and consistently generate more sales.
TRUSTED BY LEADING ORGANISATIONS
COURSE OVERVIEW - 1-Day B2C Sales Skills Course
Build the practical B2C sales skills required to engage customers, demonstrate value, handle objections and consistently convert more opportunities into sales.
Grow your sales performance with our groundbreaking 1-Day B2C sales skills course which offers specialised sales training in the fundamental B2C sales skills.
In a business environment that has become more competitive, complex and uncertain than ever before salespeople require a broader set of sales skills, higher levels of emotional intelligence, the ability to think strategically and the ability to influence prospects through to a closed sales by clearly communicating value.
This B2C sales skills training program will take you through a comprehensive process of B2C skills development where you will get access to sales methodologies and strategies based on real world scenarios that will enable you to build consistent, measurable and predictable revenue with absolute confidence.
Develop the practical B2C sales skills required to engage customers,, influence buying behaviour, increase conversion rates and consistently generate more sales.
Looking for a more comprehensive B2C sales training solution?
Consider our 2-Day B2C Sales Skills & Mindset Course which combines both the practical B2C sales skills covered in this course with a dedicated High-Performance Mindset Day focused on developing the disciplines, attitudes and habits that drive the right behaviours and outcomes in sales.
View our 2-Day B2C Sales Skills & Mindset Course by clicking here
LEARNING OUTCOMES - B2B Sales Skills Course
YOU WILL LEARN HOW TO:
✅ Build trust, credibility and rapport quickly with customers.
✅ Identify customer needs, pain points and buying motivations more effectively.
✅ Demonstrate value in a way that influences customer purchasing decisions.
✅ Use powerful questioning techniques to uncover customer needs and opportunities.
✅ Handle objections confidently and reduce resistance during the sales process.
✅ Apply the psychology of selling to better understand customer behaviour and decision-making.
✅ Recognise buying signals and confidently move customers towards a purchasing decision.
✅ Cross-sell and upsell additional products and services to increase average transaction values.
✅ Deliver exceptional customer experiences that drive repeat business and customer loyalty.
✅ Apply proven closing techniques that help convert more opportunities into sales.
If you would like to equip your sales team with the practical B2C sales skills, techniques and sales methodologies based on real world scenarios required to consistently improve conversion rates and generate more sales then get in contact today.
Who should Attend this Course?
✅ Sales professionals responsible for selling products and services directly to consumers.
✅ Internal and external sales consultants looking to improve customer engagement, conversion rates and sales performance.
✅ Financial services, insurance, property, telecommunications and other consumer-facing sales teams.
✅ Business owners, entrepreneurs and professionals responsible for generating sales revenue in B2C environments
✅ New and experienced salespeople who want to strengthen their sales methodology, objection handling, closing ability and overall sales effectiveness.
Course Content
B2C SALES SKILLS COURSE
Grow your sales performance with our practical, interactive and results-driven 1-Day B2C Sales Skills Course.
In today’s highly competitive marketplace, customers have more choice, more information and higher expectations than ever before. Success in B2C sales requires far more than simply explaining product features and benefits. Sales professionals must be able to build trust quickly, understand customer needs, influence buying decisions, create value and confidently guide customers towards taking action.
Our 1-Day B2C Sales Skills Course equips sales professionals with the practical skills, techniques and sales methodologies required to consistently improve customer engagement, increase conversion rates and generate stronger sales results.
Trainees learn how to build rapport and credibility, identify customer needs, understand buying motivations, communicate value effectively, reduce resistance, handle objections with confidence and influence purchasing decisions in an ethical and professional manner.
The course also explores the psychology of selling, helping sales professionals better understand the emotional drivers behind customer behaviour and how to use this knowledge to improve sales outcomes.
Participants will learn how to recognise buying signals, gain commitments throughout the sales process, cross-sell and upsell additional products and services, create exceptional customer experiences and apply proven closing techniques that help convert more opportunities into sales.
By the end of the course, delegates will have a practical B2C sales toolkit that can be applied immediately to improve customer engagement, strengthen customer relationships, increase sales performance and drive sustainable revenue growth.
For a more detailed breakdown of the course content, please download the course outline at the top of this page. If you would like additional information or a quote, please complete the contact form at the bottom of this page.
REFERENCES & RECENT CLIENTS
“Your training changed my life, it really works and things are already starting to change – I’m so excited for what’s to come !”
Karika West
International Sales Manager
MSC Cruises
“This sales program is exceptional with clear methodologies, practical insights that create measurable, predictable and definitive results.
Everyone was able to walk away from this course with the confidence to execute on what was taught during the training and I would highly recommend Salesmindset to any other companies seeking quality sales training”
Pam Nene
Director
SA Homeloans
“The training was extremely valuable, and the team came away with new skills and a fresh mindset towards their sales. Dylan took the time to really understand our DNA, he was inclusive and adapted well to a team with different experience levels.
My team came away from the training with a renewed sense of self-confidence and I would highly recommend this training to anyone.
Katie Fewkes
Sales Director
Asilia Africa
Are you ready to take your sales to the next level?
OUR CLIENTS ARE THRIVING
WHAT YOU GET?
This 1-Day B2C Sales Skills Course is packed with incredible value that will transform your B2C sales performance by developing a key B2C sales skills needed to succeed at the highest levels in B2B sales.
This B2C sales training program will be the greatest step you take towards achieving your financial goals in sales either as a salesperson, company or entrepreneur.
Included Resources
- 1- Days of World Class B2B Sales Training.
- Hard Copy of the Training Booklet
- Pre-Training Scoping Session
- Certificate of Completion
Find out more about this course?
Please fill in the contact form and we will get right back to you.
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Frequently Asked Questions
No we are not. We understand why companies may want this but Salesmindset is not affiliated with any countries registered body. Although we are based in South Africa, we position ourselves as an international brand that provides world class sales training and skills development in both B2B and B2C sales and high performance mindsets in order to drive the right behaviours and performance in sales. We want real salespeople to work with us for the growth and professional development they will attain and not because of an affiliation.
We recommend that if you are a group of 6 salespeople or more then economically it makes sense for you to do bring this B2B Sales Skills and Mindset Course inhouse and we will do the training at your offices or a sales training venue of your choice.
What if we only have between 1-5 salespeople? The exciting part is you wont lose out. We recommend you join our public course version of this course. We hold this exact course specifically for smaller groups at hotels in both Johannesburg and Cape Town every few months. Keep an eye out for our next public course near you. Our public courses are so exciting, you will be included in a group of no more than 15 salespeople all of whom come from different backgrounds, perspectives and industries. Anyone who has ever attended one of our public courses will tell you it changed their life. Here is a link to our 2-Day B2B Sales Skills and High Performance Mindset Public Course Page.
Salesmindset works with clients around the world including all main center’s and remote towns in South Africa We also do work all over Africa, having worked in over 12 countries in Africa and Europe, Australia, New Zealand and America.
That depends on how many salespeople you have and where you are located. We will tailor a price for you based on the number of trainees. Please complete the course inquiry form below and we will come back to you as soon as possible.
Yes, absolutely. Once the training has been approved by the client, we will conduct a scoping session with the client and assess their specific challenges, issues and problems that they would like addressed during the training. We will then tailor the training as much as possible to meet the clients specific requirements within the context of the course.
Yes we can certainly provide you with a certificate of completion should you request one. Please note we will only provide a digital copy of the certificate, but it will be set up for you to print and frame in colour)
Absolutely! You will get a hard copy (only) of the slide booklets for the two days training and you will get a hard copy of the 30-day high performance mindset mentoring program.